Understanding Our Privacy Policy Framework in Nigeria
At Lirunex, we uphold robust data protection protocols tailored for Nigerian traders. Our privacy policy details the collection, processing, and safeguarding of personal data according to Nigeria’s regulatory environment. It governs trading information, personal identification, financial transactions, and communications. Nigerian users access data rights via our client portal, ensuring transparency in data usage and storage. Regular updates align the policy with Nigerian laws and international standards.
| Data Category | Collection Purpose | Storage Period | Nigerian Compliance |
|---|---|---|---|
| Personal Identity | Account verification | 7 years | CBN requirements |
| Trading Records | Transaction history | 5 years | SEC regulations |
| Financial Data | Payment processing | 3 years | NDIC standards |
| Communication | Customer support | 2 years | NCC guidelines |
Data Collection Practices for Nigerian Traders
We gather essential data when Nigerian users register and trade on Lirunex. Personal details include full name, email, phone, address, and birthdate. Verification requires passports, national ID cards, or driver’s licenses plus recent utility bills for residence proof. Trading data covers account balances, transaction logs, open positions, and platform usage. We also collect login metadata like IP addresses, device IDs, and browser types to secure accounts.
- Account registration details (name, email, phone, address)
- Identity documents (passport, national ID, utility bills)
- Financial info (bank details, deposits, withdrawals)
- Technical data (IP, device, browser specifics)
- Customer support communications (tickets, chats, emails)
All data is collected via encrypted channels during registration, trading, and support. Automated validation tools ensure data accuracy and completeness.
Data Processing and Usage Guidelines
Lirunex processes Nigerian user data for specific purposes defined in our privacy policy. Processing includes account verification, trade execution, regulatory compliance, and fraud detection. We use automated analysis to monitor trading behavior and identify anomalies.
Account Management Processing
We verify identities and addresses via Nigerian databases and global services. Suspicious or incomplete documentation triggers manual review. Trading accounts are managed with real-time balance updates, position tracking, and risk assessments. Usage analytics help enhance platform performance.
Regulatory Compliance Processing
We fulfill Nigerian CBN and SEC regulations by generating compliance reports and audit trails. Data supports tax reporting, suspicious activity monitoring, and customer due diligence. Automated alerts flag transactions exceeding regulatory limits.
Marketing and Communication Processing
Marketing data is processed only with explicit consent. We tailor educational content and trading offers based on account activity and preferences. Communication processing includes handling support requests and sending platform updates.
| Processing Activity | Legal Basis | Data Types | Retention Period |
|---|---|---|---|
| Account Verification | Regulatory Compliance | Identity, Address | 7 years |
| Trading Services | Contract Performance | Financial, Trading | 5 years |
| Customer Support | Legitimate Interest | Communication | 2 years |
| Marketing | User Consent | Preferences, Activity | Until withdrawal |
Data Storage and Security Measures
We safeguard Nigerian users’ data with AES-256 encryption for storage and TLS 1.3 for transmission. Our servers comply with international standards and optimize access speed for Nigeria. Access controls include multi-factor authentication and role-based permissions. Continuous monitoring detects unauthorized attempts or vulnerabilities.
- AES-256 encryption for data at rest
- TLS 1.3 for secure data transfer
- Multi-factor authentication for access
- Regular penetration testing and audits
- Geographically distributed backups
Data retention aligns with Nigerian law, automatically deleting expired records except those required for compliance.
User Rights and Data Control Options
Nigerian clients hold rights to access, correct, delete, or restrict their personal data. Our client portal offers tools to exercise these rights efficiently. We provide data copies in machine-readable formats within 30 days of verified requests. Users may also transfer data securely to other platforms.
Data Access and Portability Rights
Users request complete personal data through their dashboards. We comply by delivering data in standardized formats compatible with other trading services. Portability excludes proprietary platform data like custom algorithms.
Correction and Deletion Rights
Users update information via account settings or support contact. Verification ensures accuracy and prevents unauthorized changes. Deletion requests respect legal retention obligations; essential compliance data remains untouched.
Processing Restriction and Objection Rights
Users may limit data processing for marketing or analytics while maintaining active accounts. Objections to certain processing are evaluated against legal and service requirements. We respond to restriction requests promptly within five business days.
| User Right | Response Time | Available Methods | Documentation Required |
|---|---|---|---|
| Data Access | 30 days | Client Portal, Email | Identity verification |
| Data Correction | 5 days | Account Settings | Supporting documents |
| Data Deletion | 30 days | Support Request | Legal basis assessment |
| Processing Restriction | 5 days | Portal Settings | Specific objection reason |
Third-Party Data Sharing Protocols
Lirunex shares Nigerian user data only with authorized partners under strict agreements to maintain data privacy. Payment processors receive encrypted financial details to complete deposits and withdrawals. Identity verification agencies access submitted documents through secure channels.
- Payment processors for transaction facilitation
- Verification services for document authentication
- Regulatory bodies for compliance reporting
- Legal counsel for dispute resolution
- Technical partners for platform maintenance
All third parties adhere to data protection clauses, purpose limitations, and deletion mandates. We regularly audit partners for compliance with Nigerian privacy standards.
Cookie Policy and Tracking Technologies
Our platform uses cookies to improve Nigerian users’ trading experience and security. Essential cookies manage login sessions, order execution, and platform stability. Functional cookies store language preferences and dashboard layouts.
Essential and Functional Cookies
Essential cookies cannot be disabled without disrupting platform operations. They incorporate secure attributes like httpOnly flags to prevent unauthorized access. Functional cookies enhance usability and can be managed via browser or platform settings.
Analytics and Performance Cookies
Analytics cookies collect aggregated data about platform usage to optimize services without identifying users. Performance cookies measure execution speeds and system responsiveness. Nigerian users may opt out of non-essential cookies while maintaining full platform access.
Privacy Policy Updates and Notifications
We update our privacy policy regularly to align with Nigerian regulations and platform improvements. Users receive advance notifications via email, SMS, and platform banners for material changes. Updates undergo legal review and compliance checks before release.
- Email alerts for policy changes
- Platform banners highlighting updates
- SMS notifications for critical revisions
- Access to prior versions in legal archive
- 30-day notice period for major modifications
Users continuing to trade after updates accept the revised terms. We encourage reviewing updated policies and contacting support for clarifications.
Contact Information and Privacy Support
Nigerian traders can reach our privacy team via email, live chat, phone, or in-person visits at our Lagos office. We respond within 48 hours during Nigerian business days. Separate channels ensure privacy-related requests receive priority and expert handling.
| Contact Method | Availability | Response Time | Purpose |
|---|---|---|---|
| Email Support | 24/7 | 48 hours | General privacy inquiries |
| Live Chat | Business hours | Immediate | Quick privacy questions |
| Phone Support | 9 AM – 6 PM WAT | Real-time | Urgent privacy matters |
| Lagos Office | By appointment | Same day | Complex privacy requests |
Support is available in English and major Nigerian languages. Our team stays updated on Nigerian privacy laws and international standards to provide accurate guidance.